Whether your patio door is the gateway to backyard recreation and relaxation, or a busy access point to your home, Neuma Doors blend of function and style will provide years of enjoyment with minimal maintenance. Sounds like there is a installation issue, this cause the doors not line up. Our superior, multi-point lock system increases security and enhances performance by providing smooth operation. To be honest, the name made it simple to recognize and call. My rep calls just about every day. -->, . Then the company provided a discount for my troubles. Thresholds have an engineered drainage system to channel water away from the unit. Emtek Latches and Strikes REPLACEMENT PARTS Sort By: Emtek LC4-DBLTCH275 - Deadbolt Latch 2 3/4" Backset $11.20. Multi-point lock systems are available for all patio systems, standard on 8 patio doors. We are very happy with our new sliding glass door purchased from and installed by the Sliding Door Repair Company! Twice. He also said on both visits that I needed different gaskets at the top of the door and he ordered them. Im very pleased with my experience with the Sliding Door Repair Company. With our customers We believe doing whats right is more important than doing whats easyalways! } If you have something different, please contact us so we can help you find exactly what you need. Overall, they make a good door at a reasonable price point. I have yet to get them. Sergio, I have a Neuma sliding patio door with between-the-glass blind and the glass is broken. At SDRC, we strive to provide a high-quality and reliable service to our customers. And I'm scared we will never get this door piece needed. Glass Components: NonImpact Glass: 20 year prorated limit- ed warranty against seal failure. Send me your contact information at Sergio@Neumadoors.com. There is a piece we use to make the non active panel fixed, if for some reason your doors open while closed, the flush bolts are not fully engaging, thats the reason. Fiberglass skins on panels are strong, durable and will not rust, dent, split or rot. Door panels come standard with the smooth white. The door handles on these doors are terrible. 9. One year ago the latch mechanism broke. Standard Lock systems are installed on 68 and 611 doors (multi-point locks available on request). Did a great job repairing the sliders on my windows and installing some new screens, Kahlil and Jacob showed up within their window. Nan Ya Plastics Corporation USA does not have responsibility, liability, or obligation, for property damages arising from a Warranty claim on a Neuma Door System. Legacy Replacement Door Handles for Vinyl Sliding Doors ORDER TOLL FREE (888) 915-5223 . Having issues finding an installer. The fellows were on time, friendly and personable while efficient and professional. Weeks later, finally HOA got some lead and here came Sliding Door representative.Surprisingly, all the four (4) windows were fixed without any difficulty by their amazing skills.I watched the whole time and impressed by their profession and efficiency.The price I though was a little pricy at begining, then my mind changed when I saw how the work was done so amazingly and professionally. They also ordered self closing hinges for my doors. We were very happy with the quick efficient service for our closet sliding doors. He still works for NEUMA Doors, though I don't know why, they don't deserve him! Parts were unavailable for my door, but your guy went beyond expectations and got it working anyway. At the very core of SDRC are trust and integrity. The striking plate is a small, flat piece of metal that is secured to the door jam. From deadbolts and privacy bolts to replacement striking plates, latches, and interchangeable cores, we have the parts you need. I have a Neuma french door with sidelights. Neuma doors is assisted by 15 technical patents that help in delivering quality products to enhance your home's entry along with ensuring its lifetime dependability. border-color: #000000; I know most door manufacturers use either Schlage as their basic hardware and Emtek for the higher quality. Impact Glass: 10 year prorated limited warranty against seal failure. At SDRC, we know who we are, where our company is going, and what we want to accomplish. We also installed clamps on each middle seem to help keep the doors closed. Great guys. Warranty Details for Neuma Door Systems in Owner-Occupied Single Family Homes This Non-Transferable Limited Warranty applies only to the Neuma Patio Door System installed by a licensed and bonded contractor in original own- er-occupied single-family detached homes within the United States. border: 1px solid; Decorative Glass: 1 year limited warranty against seal failure. NANYA PLASTICS CORPORATION. border-color: #000000; Post 7. FAX (714)541-2123, let us help you design your door system Barn Door Lock, Lockwood Keyed Cavity Lock I know it has been a bit, but Sergio shipped a new latch out right away and the door works perfectly. by Integra Mon Mar 22, 2010 12:13 pm, #2 Post We are missing a frame piece that was broken in shipping since product was packaged poorly. Exposure of the Neuma Door or its systems (before installation of the door) to the elements, improper or insufficient handling storage, installation, maintenance or service. Dang Sergio, I just read through all these comments and I sure hope they gave you a raise! I have bought 6 of the swing out Numa French Doors and would not recommend them. They did not try to sell us on not needed new products. 5. The lock turn key broke off. I know that the installer makes or breaks a door. A failed glass seal is defined as one that shows a significant amount of obstruction due to moisture created by a seal failure. Because we have goals to accomplish as both individuals and a company, we hold each other to a higher standard for our work and results. Every product we offer comes with easy-to-follow instructions for a stress-free installation. Factory Painted Finish: 2 years for the original purchaser against deficiencies of blistering, cracking, peel- ing or loss of adhesion. Thanks. Pocket Door Hardware, Bottom Mount Patio Door Hardware, Mr. Blair Waller, Regional Sales Manager for Nan Ya Plastics Corp. USA (Neuma) arranged for Wet Corp. to test the Neuma Units using ASTME E1105 Test Standards Method "B". .table_d2e165 td { Post They should give lessons on how to run a business with professionalism and customer service!! Thanks again! border-color: #000000; Concealed Fastener Barn Door Track Apparently they're sold via distributors. .table_d2e32 td { Would it be more accurate to say don't buy the lower grade hardware? If we replace is it possible to get one with a keyed entry? 2010-2020 US Door & More Inc. All Rights Reserved. Doors must be properly maintained to preserve their ap- pearance. Full-length composite edging increase water and moisture protection. Together, we execute successful projects by coming together as a diverse and cohesive team of driven professionals. Most door hardware will fit the following door preparation. HIGHLY recommend them. In 2007, we purchased nine (9) Neuma Fiberglass Hinged Patio Doors Units varying in sizes from standard (6'8" by 30") door to 8 foot by 12 foot units and had them installed by a Neuma Authorized Dealer. When we have rain accompanied with wind the doors will shake themselves loose and rain comes in the closing seems. The end result was that the door is quiet and smooth! Did a great job! Client Services: (813) 626-7676; . With 30 years of creative design, research, and development, Neuma Doors offer a wide array of the worlds leading fiberglass patio door systems. He is the representative in California and I live in Florida, nonetheless he took care of me and within a week I received the replacement part I needed. Eric is willing to provide good deal. let us help you design your door system Check out our Barn Door Hardware, black flat track for hanging doors from the wall Took 1 year to resolve broken miniblind in between panes of glass. .table_d2e162 { Warranty Exclusions, Double Hinged Full Lite Door with Sidelights Woodgrain Bronze Finish | LoE366 Glass. Un-finished Interior ood grain is standard. by Doorman Wed Feb 08, 2012 4:45 pm, #11 lock is standard on all 8 units. NanYaPlasticsCorporationUSAwarrants that insu- lated glass shall be free from any failure or material obstruction of vision due to a failure of the glass seal for the warranty period. Ill definitely be using their services in the future! Whether you are looking for a replacement door or new home construction, consider a Neuma exterior door when you visit our showroom and experience the difference . } I'm wondering if anyone has seen it or used them yet? Replacing the wheelsets works as good as new. Frame components are made of composite materials with a smooth paintable or stainable finish on the exterior. Post Pre-finish wood grain is available by special order. What is the Standard Door Size for Residential Homes? We bought the house a year ago and the door was sticky. Timely, reasonably priced, and good to work with. Warranty Coverage for Neuma Door System Components Installed in Residential and Com- mercial Applications 1. Excellent work, reasonable price. 3. (Laminated). They get down to brass tacks and get the job done. For the best experience on our site, be sure to turn on Javascript in your browser. A failed glass seal is defined as one that shows a significant amount of obstruc- tion due to moisture created by a seal failure. pdf. I contacted them online and received a call back the next day. Recently I came upon this website while searching Neuma door reviews. Exterior woodgrain is special order. I recommend this service over new door since you avoid the stucco and drywall work(assuming the seals are still good). Now all three are in mint condition!! by Doorman Fri Mar 09, 2012 3:59 pm, #14 Every one of the product reps we deal with for all of these manufacturers agrees Neuma is the best patio door for the money. Wet Corp conducted the tests on December 8 & 9, 2008, ALL units tested failed. They have verybquick respond and good people. Sergio, thank you so much for the quick response and Florida rep contact info. width: 100%; After their repair and patching, and a little paint touch up, were good as new. } -->, ,