on Teams uses AI and your devices camera to isolate your silhouette from the background around you and apply all the necessary details to transform your background into a new setting. In my demo, the video was lagging. Do Microsoft support monitor this community/forum? https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive. Find out more about the Microsoft MVP Award Program. They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. Like a pro app. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. You'll also of course need to ensure you meet the hardware requirements: Hardware requirements for Microsoft Teams Some people report that whenever they put the mouse cursor over text or picture, it looks normal - to only return blurry again after moving the mouse away. 02:37 AM The higher the resolution, the better your images will appear. You are right that the current limit is 1080p resolution as per Microsoft documentation. Windows might not be able to fix all apps, so some apps will still be blurry on high-resolution displays. Our company has been phasing back-to-the-office this month. Aug 23 2019 My previous laptop was an older HP EliteBook. Is there some other test/log I should be running/looking at? Yes its still pretty much the same. I discovered it by using the Windows 10 Camera app and doing some testing. The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. The shared screen is so blurry. Other app always choose the best quality or provide option. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? File sharing, tasks, and polling. 05:50 AM You should reach out to your Office 365 administrator. I does puzzle me why on earth Teams would do this on my own end. Teams is designed to give the best audio, video, and content sharing experience regardless of your network conditions. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Choose from a variety of predesigned professional or fun background images readily available in Teams. - edited so Teams is not trying to get the highest resolution. Setting is on automatic, but changing to highest bitrate makes no difference. For me it is unbelievable that not more Microsoft Teams users are complaining about that. -- I think MS needs to actually improve their app itself. To turn off background effects, select . on Mine is. The first being what size screen are you sharing from. While the notification for fixing blurry apps automatically can be useful, sometimes you might not want the notification to appear. Chinmaya_Madan Get together virtually anytime and anywherewith a video conference. Teams powerpoint sharing video quality. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. Choose from environments such as caf, resort, or lounge and see everyone in the same place with Together mode. @jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. Also, the meeting recording also shows my stream in full quality. Here is my 10 second video, and it's bitrate is pretty high. You have to consider other factors too like packet loss and jitter. On a desktop selectBackground filters. Any update or fixes with this? What a terrible first intro for them, as Zoom works flawlessly. We usually use the MS TEAMS, but we use sometimes Zoom. Maybe a problem of the region? Asian and Pacific Islander Heritage Month. If you have multiple displays connected to your PC or if your display configuration changes, some desktop apps might appear blurry. If i just use it in teams directly, the output is 360 ish locally and remotely. I've had a good experience with uploaded content on Stream, so it should be able to render at or near same quality. Has anyone had a similar issue, or knows how to fix this? Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. 05:00 PM. In Display Settings, verify Scaling is at 100%. Stevee100 Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression. - edited Note: 2x2 video on Teams for web (Edge and Chrome) is available as part of the public preview . June 03, 2022, by o Close Teams (dont forget the background process), o Go to %appdata%\microsoft\teams, o Delete all files and folders here. When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. On your mobile device selectDoneto approve the background. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. I formyself have a 34" 3440x1440 and my colleague a 4k screen. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. on Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. But the Zoom (what use the same camera and internet) working fine. Stevee100 But that was already clear, I guess. Thank you so much for your advice. August 03, 2021. on Which logs are you referring to specifically? For anyone still seeing this, it's still an issue. @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. 04:18 AM 06:29 PM. So, in conclusion our bandwidth is not the issue with the poor video quality with Teams. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. E.g. ), Sep 09 2022 by Social Media JOB OPPORTUNITIES! Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? We are awaiting our analysis as I type. The way to test, if your camera isn't fixed focus, is to put your hand about 6 - 10 inches from the camera, wait for it to try to focus, move the hand back another six inches and repeat. Go to your meeting controls and select More actions > Apply background effects . @Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic. There are a lot of posts about this problem reaching back to 2016 and I cant find any solution. Find out more about the Microsoft MVP Award Program. So there's nothing more to do than just wait until MS fixes the issue? I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. Sep 30 2020 Sounds like Microsoft tried to get too smart with the AI which needs to be dialed back! Re: Poor video quality with ample bandwidth. Thanks All. We've been in this holding pattern of the upgrade since March. YOU ARE NOT ALONE!I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! Jan 22 2019 Can anyone offer any advice or pointers as to why were getting such poor video quality - it's very off putting and doesn't make you want to use Teams. Aug 23 2019 The preview stays very bad quality, but when a call is made, the other end has "better" video. If we share at native resolution, nobody can see what we are sharing. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. I am sure there was one previously on Uservoice but this doesn't seem to have been moved over. 4K camera has in teams a very bad quality. Background blur is a technique used in virtual meetings to help keep the focus on you. Jan 22 2021 Re: Increase video quality for screen sharing. If apps appear blurry or if a notification about blurry apps appears on your main display, follow these steps: Do one of the following, depending on whetheryou're prompted with "Fix apps that are blurry?". @Trond_WibeI also have poor video quality video with my 4k camera. Close Teams, clear Teams Cache. I am not sure, but believe the video quality is OK in "the other end" (at the recievers), and that is the most important thing. (Work from home | No experience required): Click here to learn more shorturl.at/jKSX2 SUBSCRIBE to get NEW Tutorials Every Week ! When setting up your video and audio before joining a Teams meeting, select background effects. Same exact experience with teams. 09:00 AM. I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. Jan 22 2019 it is now November 2021 .. still same issue .. how is that! Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. I encourage you to find the one that applies to your situation (or add a new one) so others can also vote for these improvements:https://microsoftteams.uservoice.com/, Sep 30 2020 There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. Just wish the video quality could be addressed. @ChristianBergstrom I have been urging my dept to switch to teams. - edited I like Discord's solution: Tell it to optimize your screen share for text legibility and you get high-quality full-resolution captures at a low framerate to keep bandwidth and resource usage down. In case you find the need to blur your video background during a call, you can do it in a couple of clicks. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. Turn the setting for fixing blurry apps on or off manually. Bandwidth is fine, we're only using with 4 users so I'm sure we're not hitting the (6000?) Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Join a Teams meeting and ask your participants to turn on their cameras to display a 2x2 grid of four participant videos at once. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. If the prompt doesnt appear, in the search box on the taskbar,type advanced scaling settings and select Fix apps that are blurry. @LorenBxThanks for responding. Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. My Surface Pro cam works really well, Standard 720p or 1080 webcams seem to work quite well. 05:22 PM Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. My workstation has plenty of resources on a 500mbps FrontierFiOS connection. on These laptops will run synthetic transactions with an account you stand up and license for the duration of the engagement. Which Windows operating system am I running? this quality is not acceptable. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. Click on the same ellipsis icon (three horizontal dots) as mentioned before. Seems that if you use the Teams web-app instead of the desktop-app, video quality will improve significantly. Amber Waisanen @jsquaredzIn a test late last night with backgrounds if I was the only one in the meeting my onscreen image was lower res and background was super low res but as soon as I connected another user a few seconds later the image for both remote and myself was much sharper, I'd say probably 1080p. If platform scaling is such a huge problem, then stop trying to get everything hosted in the cloud. Zoom = perfect, Teams = not useable. Try it with Zoom and you will see how much better it looks. The question reads like it could have come from us. The Local version of the video changes depending on the source. InFix scaling for apps, turnon or offLet Windows try to fix apps so theyre not blurry. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? Personalize your meeting experience by uploading your own images, such as your company logo, favorite sports team, or dream vacation destination. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. 06:29 PM. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. May 26, 2022, by All of our company issued user devices exceed the hardware requirements, seanpenrose November 29, 2021, by Of course I tested a bigger video with high resolution, but there was the same problem. https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanc https://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/, Video Playback Blurry first half of video, Shared my prepared video in this meeting with full screen and including system audio. I'm a huge fan of Microsoft. 06:42 AM, Reinstalling seems to be a solution(see other post here: https://answers.microsoft.com/en-us/msteams/forum/all/screen-sharing-in-teams-is-blurry/e57f1c0b-e21 ). I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. ZOOM with 720p using the same cam on the same device. Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. It seems like every platform except for MS Teams has video adjustment or filter options either built into app or optional manual control and general video quality of MS Teams is extremely poor -- regardless of my connection or device used (phone OR current surface!) The video is very blurry after the background effect is enabled. Thank you Chris. Using screen capturedirectly in MS Stream was fixing my problem, works perfectly! There is no workaround for OBS that I am aware of. However, as soon as I share a powerpoint, screen or document etc, the quality of the video feed simultaneously reduces and goes blurry/pixelated. Ive tried enabling/disabling accelerated GPU, clearing cache from Local AppData and restarting the Teams app. It would be really nice to share in some higher resolution so we can stop going through these hoops to use MS Teams. But have I missed something? Find out more about the Microsoft MVP Award Program. Even the other end see a mindcraft view. And the TEAMS video quality is around 480p. We are experiencing this as well, I dislike having to keep using Zoom. For the best experience with custom backgrounds, we recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. 07:13 PM. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. Observe the focus process. Ive actually tried to push the video directly and through OBS and I can tell the quality from the camera is perfect like the zoom video shows. Mar 10 2022 Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Which I can't understand, because that is what it is made for!? May 01 2020 Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. Persistent Poor Audio/Video Quality when Speaking on MS Teams meeting despite ample bandwidth, Turned off hardware acceleration on PC and Mac - no difference, Reinstalled in PC and Mac - no difference. I understand that Skype for Business and Teams are different applications but I'm confused as to why SfB video on the same network would be sharp, and clear with good clarity and quality and Teams is fuzzy and unclear. On your mobile device, selectBackground effects. Start a video call and invite anyone to join, even if theyre not on Microsoft Teams. Sharing best practices for building any app with .NET. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. Virtual backgrounds in Microsoft Teams Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. Are you uploading pre-recorded content? I would also like to have the 720p available for users who have bottom of the barrel internet, but at least for now I was able to get the 1080p. If the prompt appears, select Yes, open Settings, and then select Apply. sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. I am using a Logitech 922 PRO HD Stream. MP4 as the format unfortunately won't say much. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. :( (Teams is my LEAST desirable video app service. Sep 09 2022 Is your video quality in MS Teams still poor? When using teams as just audio and video - the quality is absolutely fine - everything is very clear. Hi all, I recently got a new work laptop (HP EliteBook 840 G7). Then, click on the 'Apply background effects' option from the overlay menu. This is really annoying, especially if it's working in US region and not in Central or West Europe?! Labels: Best Practices Doesnt make any sense to alter it on the client side right? Thank you for your valued time in responding. However if i load LogiCapture and then select the virtual source in teams the local quality is improved to 720 and so is the remote. I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. I have raised a feedback for you here. @jsquaredzThanks. on Microsoft restricted it for a while to 720p because of platform scaling, but I think we are at the point it needs to happen, especially as cameras like the Brio support it. But then when troubleshooting Teams an hour later, Teams was fine. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. - edited If I join from my iPhone/iPad, i have no issues. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. Either dshow has a bug or the teams client. 12:16 AM Also I bet region might have some effect there. @jsquaredzHm, so no solution yet. Should I avoid the desktop app?All thoughts / solutions welcome. You have to give it awhile to decode if so, it starts out very low quality and after awhile will process the higher bitrates. Some participant windows are blurry, others are sharp; when pinned the blurry one is sharp Hi all, Eg when on a Teams meeting with more than 1 participant, the camera feeds / windows of some participants are sharp while others are blurry. I called with microsoft. TERRIBLE!!! by ? I tested it again today and noticed that if I sign completely out of Skype for Business, the Teams meeting audio quality improves, but not the video. That's pretty bad. I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry this quality is not acceptable. https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-d https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network.